What We Collect and Why It Matters
When you open an account at ultrapanda, we collect the information needed to verify your identity, process transactions, and maintain secure access. This includes your name, email address, date of birth, and the payment details associated with your PayPal, Venmo, or Play+ wallet. We also log
-
1
device identifiers and session activity to detect unusual access patterns — that's not surveillance, it's account protection. For payment processing, your PayPal and Venmo transaction references are retained for the duration required by applicable financial regulations. Play+ prepaid card activity is handled under the card issuer's
-
2
own data terms alongside ours. We do not sell, rent, or broker your personal data to marketing firms. When you contact account support, chat transcripts and email records are retained so we can track your issue through to resolution — that history helps us if a
-
3
dispute arises. If you close your account, we retain the minimum data required by state law, and you can request a copy of what we hold at any time through the contact channels listed on this page. Availability of this service depends on local law and
-
4
eligible states.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.